IHG Hiring for Language Specialist at India Full Time

About us

Role Purpose

The Language Specialist role is responsible to translate/ interprets/assist with the Language to assist the team and complete the required set of activities as desired from the profile this position is part of. The larger scope of work will be defined as per the requirements of the profile though the main requirement is to provide assistance in regard to the language proficiency.

Key Accountabilities

• Effective & regular follow up with customers for outstanding receivables

• Ensuring processes and procedures are followed regarding customer contacts, adhering to the process policy, legal requirement, reviewing collection data and allocating resources as needed

• Proactively inform any customer issues and escalation

• Issues & identified mistakes are not repeated

• Analyze system reports to ensure accuracy, research and resolve problems; ensure the integrity of assigned system and data.

• Ensuring timely and accurate creation and maintenance of data in People soft and other accounting systems, generating reports for Management information.

Key Skills & Experiences

Required Skills –

• Demonstrated effective verbal and written required language communication skills.

Qualifications –

• Associate Degree or Bachelor’s Degree in a relevant field of work or an equivalent combination of education and work related experience.

Physical Requirements –

• Work is performed in a normal office environment.

• Ability to function effectively in different time zones.

Requirements

Role Purpose

The Language Specialist role is responsible to translate/ interprets/assist with the Language to assist the team and complete the required set of activities as desired from the profile this position is part of. The larger scope of work will be defined as per the requirements of the profile though the main requirement is to provide assistance in regard to the language proficiency.

Key Accountabilities

• Effective & regular follow up with customers for outstanding receivables

• Ensuring processes and procedures are followed regarding customer contacts, adhering to the process policy, legal requirement, reviewing collection data and allocating resources as needed

• Proactively inform any customer issues and escalation

• Issues & identified mistakes are not repeated

• Analyze system reports to ensure accuracy, research and resolve problems; ensure the integrity of assigned system and data.

• Ensuring timely and accurate creation and maintenance of data in People soft and other accounting systems, generating reports for Management information.

Key Skills & Experiences

Required Skills –

• Demonstrated effective verbal and written required language communication skills.

Qualifications –

• Associate Degree or Bachelor’s Degree in a relevant field of work or an equivalent combination of education and work related experience.

Physical Requirements –

• Work is performed in a normal office environment.

• Ability to function effectively in different time zones.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual’s, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.