Indigo Airlines Hiring for Assistant Manager – Customer Services at New Delhi Full Time

Job purpose :

To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

Key responsibilities and accountabilities:

• Ensure smooth and safe flight operations.

• Rostering and planning of leave of the CSA/CSE’s.

• Supervision & duty allocation of staff at the desired location for departures & arrivals

• Check flight schedule / delays if any.

• Conduct pre flight briefing and post flight de- briefing of all CSA/CSE’s.

• Conduct pre flight checks to ensure seamless ground operations.

• Co- ordination & liasoning with airport authorities/ other Indigo departments.

• Supervise quality check in at the counters.

• Check the availability/ serviceability of the ground equipment.

• Supervision of filling of all in bound & outbound flight papers.

• Any incident of a serious nature to be communicated over the phone immediately and detailed report to be made within 24 hours.

• Maintain log entries pertaining to the shift.

• Assist the airport manager in staff assessment & appraisals.

• On the job training of staff, supervise their grooming & uniforms.

• Maintenance of office/airport equipment.

• Compiling daily reports and sending them to the airport manager.

Job purpose :

To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

Key responsibilities and accountabilities:

• Ensure smooth and safe flight operations.

• Rostering and planning of leave of the CSA/CSE’s.

• Supervision & duty allocation of staff at the desired location for departures & arrivals

• Check flight schedule / delays if any.

• Conduct pre flight briefing and post flight de- briefing of all CSA/CSE’s.

• Conduct pre flight checks to ensure seamless ground operations.

• Co- ordination & liasoning with airport authorities/ other Indigo departments.

• Supervise quality check in at the counters.

• Check the availability/ serviceability of the ground equipment.

• Supervision of filling of all in bound & outbound flight papers.

• Any incident of a serious nature to be communicated over the phone immediately and detailed report to be made within 24 hours.

• Maintain log entries pertaining to the shift.

• Assist the airport manager in staff assessment & appraisals.

• On the job training of staff, supervise their grooming & uniforms.

• Maintenance of office/airport equipment.

• Compiling daily reports and sending them to the airport manager.