Indo-French Chamber of Commerce & Industry (IFCCI) Hiring for Retail Manager at Mumbai Metropolitan Region Full Time

Position: Team Manager – Luxury Retail (Maternity Cover)

Location: Jio World Plaza, Mumbai

Industry: Iconic French Luxury Maison

Role Overview

Step into the world of one of the most prestigious and globally celebrated French Luxury Maison’s, renowned for its timeless heritage, impeccable craftsmanship, and exceptional client service. We are seeking a Team Manager for a maternity cover assignment at their flagship boutique in Mumbai’s most exclusive retail destination.

Key Responsibilities

• Lead, coach, and inspire a team of 10–12 sales advisors to exceed business targets and deliver outstanding client experiences.
• Uphold and represent Maison’s values and service standards, ensuring every client interaction is elegant and personalized.
• Collaborate with internal teams to support boutique operations, floor management, inventory, and visual merchandising.
• Drive a performance culture through clear communication, feedback, and continuous development of the team.
• Act as a brand ambassador, promoting storytelling, product knowledge, and a refined luxury environment on the shop floor.

Ideal Candidate

• Minimum 08 years of experience in luxury retail, with at least 3 years managing a team of 10–12 people.
• Demonstrated ability to motivate, coach, and develop teams in a high-touch retail environment.
• Strong understanding of the luxury clientele, boutique operations, and the nuances of premium service delivery.
• Returning Indians with international luxury retail experience are highly encouraged to apply.
• Immediate joiners preferred.

What You Bring

• A deep passion for luxury, craftsmanship, and cultural heritage.
• A leadership style rooted in empathy, agility, and accountability.
• Excellent interpersonal skills, commercial acumen, and a customer-first mindset.

This is a rare opportunity to represent a globally revered Maison under the umbrella of the world’s leading luxury group. You’ll play a pivotal role in delivering a world-class retail experience while managing and inspiring a dynamic team.

Interested candidates may share their CVs at: aanshika.bali@ifcci.org.in