ICT Technician is accountable for the delivery of effective and efficient first line on-site or remote ICT support services to users in all UNICEF offices. Responsible for diagnosing, resolving, or escalating hardware, software, network, connectivity issues and support audio-visual collaboration systems and liaise with ICT Foundation Team in Mumbai to resolve technical issues in a timely manner. The incumbent provides call documentation and prepares reports on service issues. Supports new staff with basic software orientation in conjunction with Delhi ICT Team. […]
The incumbent will perform the…
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