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Infosys BPM Looking For Infosys BPM is Hiring-Walk-in Customer Service/Service Desk – Blr/Pune at Bengaluru, Karnataka, Full Time
Job description
Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support & Service Desk!
Locations: Bangalore (Interview), Job Locations: Bangalore & Pune
Walk-In Dates: 23rd, 27th, 29th and 31st October 2025
Time: 10:00 AM to 1:00 PM
Venue: Infosys BPM Limited,
#785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki,1st Phase JP Nagar, Bengaluru, Karnataka – 560078
Landmark: Near Sindhoor Convention Centre.
Mode: 100% Work from Office (WFO)
Who We Are Hiring
Were on the lookout for Customer Service & Service Desk expertise (1–4-year experience) who are enthusiastic and have a passion for customer excellence. If you’re looking to grow with a global leader, this is your chance to start strong!
Open Roles:
Customer Support
Location: Bangalore & Pune
Work Mode: Work from Office
Shifts: 24×7 rotational (Including Night Shifts)
Experience: 1-4 years
Qualification: Full-time Graduates
What You’ll Do:
- Be the voice of the brand resolve customer queries via calls, chat, and email.
- Deliver exceptional customer experiences with empathy and efficiency.
- Own and resolve issues independently with analytical thinking.
- Respect customer time and ensure every interaction adds value.
- Thrive in a collaborative, high-energy environment.
What We’re Looking For:
- Excellent communication skills.
- Quick problem-solving abilities.
- Willingness to work in a 24×7 setup.
- A proactive mindset and strong time management.
Service Desk
Location: Bangalore & Pune
Work Mode: Work from Office
Shifts: 24×7 rotational (Including Night Shifts)
Experience:1-4 years of Experience (Minimum 1-3 years in IT Service Desk / Tech Support)
Your Mission:
- Provide remote support for laptops, desktops, LAN issues, and applications.
- Troubleshoot across platforms Windows, Android, iOS.
- Support Microsoft tools: Outlook, Teams, SharePoint, OneDrive, Skype.
- Handle registry fixes, patch upgrades, virus/security troubleshooting.
- Collaborate on network issues including VPN, TCP/IP, and OSI models.
Your Toolkit:
- Intermediate knowledge of OS, browsers, and MS Office Suite.
- Experience in a busy ICT Service Desk environment.
- Basic networking knowledge and troubleshooting skills.
What You Need to Bring
- Excellent communication skills (written & verbal English)
- Willingness to work in US time zones (Night Shifts)
- Any Full-time Graduate (No backlogs)
- Commitment to 100% Work from Office (No Hybrid)
- Readiness to complete client-specific training
- Ability to handle 24×7 rotational shifts
Preferred: Basic understanding or any customer support/Service Desk expertise
Mandatory Documents to Carry
- Updated printout of your resume
- Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)
- All original academic documents for verification:
- 10th & 12th Marksheets
- Graduation (All Semesters, CMM, Provisional & Degree Certificate)
Laptops & cameras are not permitted due to security restrictions.
Government ID is mandatory for entry into the campus.
How to Attend the Walk-In
- Carry a copy of this email/invitation
- Register your application in advance
- Walk into the Infosys Bangalore JP Nagar Office on 23rd, 27th, 29th and 31st October 2025 between 10:00 AM 1:00 PM
Why Infosys BPM?
- Work with a global brand
- Extensive training & upskilling programs
- Fast-track career growth in tech support or customer success
- Dynamic, inclusive, and team-oriented culture
Come build your career with Infosys BPM. Let’s grow, together.
We can’t wait to meet you!
Warm Regards,
Talent Acquisition Team
Infosys BPM Ltd.
Human Resources | INFY HR
www.infosysbpm.com
Bangalore | Pune | Global Locations
Transforming Talent | Empowering Careers