iNSPiRE Apple Hiring for Customer Relationship Executive at Indore Full Time

• Be the first point of contact for our customers when they visit our service centers.
• Put the customer at ease and offer timely attention.
• Examine the device, document and diagnose the issue and provide thecustomer with possible solutions.
• Liaise with the technicians to ensure prompt dispatch or repair so that thedevice can be handed over to the customer as per TAT.
• Be part of a continuous learning exercise to keep yourself updated on the latestproducts and their troubleshooting and diagnostic processes.
• Be adept in the use of the CRM and other online tools provided.
• Seamlessly maintain all necessary paperwork and documentation.
• Provide excellent customer service to ensure superior customer satisfactionscores.

Job Type: Full-time

Salary: ₹18,000.00 – ₹23,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Morning shift

Supplemental pay types:

• Shift allowance

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Required)