Analyze, interpret, collate, and transform reference data for simple structures/events in either the primary market or the secondary market (but not both) provided in a variety legal and financial document, third party reports and vendor information while ensuring that the reference data provided in ICEs products and services accurate, comprehensive and in a timely manner, namely best in class with oversight from senior members of the team.
Make sound, subjective decisions when interpreting legal and financial information by utilizing subject matter expertise to infer, deduce and ultimately draw the right conclusions.
Procure required documents and/or trusted content utilizing creative internet searches and by conducting direct outreach to issuers, underwriters, fiduciary agents, and bond counsel.
Provide customer support in conjunction with the DSG team for users of ICE products by resolving inquiries in a timely manner and conducting additional analysis.
Help identify trends and causation of inaccurate and/or incomplete data including but not limited to staying current with new financing techniques used by the marketplace and organizations that impact coverage and completeness.
Apply problem-solving skills to identify and help to resolve data quality issues and/or work-flow inefficiencies and process improvements resulting in increased accuracy levels, time to market and productivity.
Participate in ad hoc projects to optimize processes and/or improve the quality of the data set.
Communicate with and influence market participants including underwriters, issuers, trust administrators and exchanges through phone and email correspondence to procure required reference data content, resolve data discrepancies and gain an understanding of undefined terms
Knowledge and Experience
MBA/PGDM in Finance, Economics, or equivalent practical experience
1 to 2 year of relevant work experience from outside the organization directly working in reference data operations or customer service; 1 year of relevant experience is preferred
Ability to work in a fast paced, high pressured, fluid environment
Ability to distill large amounts of varied information into specific takeaways
Excellent attention to detail and high degree of demonstrated decision-making and problem-solving skills
Strong analytical skills
Eagerness to learn and collaborate with others
Strong excel skills required
Excellent written and oral communication skills with proven ability to craft client-ready correspondences in English with fluency in an English
Schedule
T his role offers work from home flexibility of up to 3 days per week .
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