Position: IT Technician/ IT Support
Job Description:
· Serving as the first point of contact for IT support within the organization.
· Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
· Diagnosing and troubleshooting software and hardware issues.
· Research and evaluate emerging technologies, hardware, and software.
· Supporting employees whenever they encounter challenges with computers and network devices.
· Serve as the subject matter expert supporting MAC OSX, Windows, and all common office software and applications, such as Microsoft, and Adobe.
Requirements and skills:
· Proven experience of at least 3+ years in Information technology is a must.
· A diploma or bachelor’s degree in computer science, engineering, or relevant field.
· Experience in general networking, TCP, Firewall rules, VPN, SSL, and IPSec is essential.
· Knowledge of JavaScript and MS Active Directory is an additional plus point.
· Good knowledge of operating systems; current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools.
· Proficiency in Windows/Linux/Mac OS.
· Attention to detail and good problem-solving skills.
· Excellent interpersonal skills and communication ability are a must.
Job Types: Full-time, Regular / Permanent
Salary: ₹10,542.88 – ₹70,423.36 per month
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
Experience:
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