Jagruti Rehabilitation Center Hiring for Customer service executive at Pune Full Time

Customer Support Executive Responsibilities:

• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.
• Selecting and hiring new staff.
• Monitoring the work of individual representatives and of the team.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.

Job Types: Full-time, Part-time, Regular / Permanent, Fresher
Part-time hours: 4 per week

Salary: ₹18,000.00 – ₹22,000.00 per month

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Flexible shift
• Monday to Friday
• Morning shift
• Weekend availability

Supplemental pay types:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)