Java Support Engineer at Remote only Full Time

🔧 Position: Java Support Engineer

📍 Location: Remote (PAN India)

🕐 Shift: Night Shift (9 PM-6 AM)

🧠 Experience Required: 6+ Years

🚀 Joiners: Immediate Joiners Preferred

About the Role:

We are seeking a highly skilled Java Support Engineer to join our growing team at Deqode. This role is ideal for professionals with deep knowledge of Java, Spring Boot, and Splunk, and who have hands-on experience supporting and maintaining large-scale applications in a production environment.

Key Responsibilities:

• Provide L2/L3 support for Java-based applications in a production environment.
• Actively monitor application health using Splunk, identify issues, and drive timely resolutions.
• Debug, analyze logs, and troubleshoot incidents to determine root causes.
• Coordinate with development and QA teams for bug resolution and performance tuning.
• Write and maintain documentation for support processes and RCA reports.
• Participate in on-call rotation and ensure high availability of services during night hours.
• Proactively identify recurring issues and recommend long-term solutions.
• Maintain SLA adherence and manage incident ticket lifecycles effectively.

Mandatory Skills & Experience:

• Java (Advanced Level) – Strong programming and debugging capabilities.
• Spring Boot – In-depth knowledge of microservices architecture and REST APIs.
• Splunk – Hands-on experience with log analysis, dashboard creation, and alert setup.
• Experience in production support, incident management, and post-deployment troubleshooting.
• Familiarity with ticketing tools like JIRA, ServiceNow, or similar.
• Comfortable working in night shift and across multiple teams.