JLL Hiring for Workplace Experience Executive at Hyderabad, Telangana, India Full Time

Job Description

About JLL –
We’re JLL–a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Workplace Experience Executive
Work Dynamics
What’s your ambition? Is it a big goal or small steps? Professional or personal? We’d like to know because at JLL, we make your ambitions our business.
And if you have ambitions in Workplace Experience, join us to be inspired by the best.
What this job involves:
Ensure personal grooming and dress in the assigned uniform (where applicable)
To demonstrate professional and polite communication to all employees
Collect feedback on a daily basis and provide analysis
Work backwards based on feedback analysis
Daily rounds to identify proactive complaints, break-fixing throughout the workplace.
Provide seamless and welcoming experience for visitors including co-ordination with employees
Co-ordinate and organize Senior Leadership visits
Provide support for Events, workshops, conferences and trainings
Change champion
Organize and coordinate Funtivities for employees with the help of Recreation
Responsible for maintenance and upkeep of the Lobby
Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdated magazines.
Provide assistance to the Help Desk as required
Participate in Emergency Evacuation procedures including crisis management and business continuity.
Develop the necessary policies and procedures required for all functions within the scope of Reception
Maintain the First Aid box and emergency equipment
Conduct audits of medical room and ambulance
Prepare daily, and monthly reports as required by GREF
Manage inventory of visitor badges
Coordinate with Security for reception management after hours
Emergency call support and site attendance is required
Ensure compliance of regulations / requirements of JLL management.
Provide support to facility management as and when required
Operational Risk Management
Update and implement Emergency Response plan; drills etc as required
After office hours Facilities assistance response
Operational Audits and Compliance.
Escalation of Incidents/Problems
Performance objectives
Meet or exceed best practice in provision of services through contracts
Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Facility Manager.
Overall client satisfaction by achieving SLA targets.
Timely resolution of helpdesk complaints.
Effective team coordination for efficient service delivery
Sounds like you? to apply you need to be:
Education and experience
Any Degree, Experience in hospitality or aviation industry
A relationship builder
Client Satisfaction and cost effectiveness;
Continuous improvement in the following: – Morale and satisfaction of employees under management. Client satisfaction; Identification of process improvement for the Clients.
What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Keep your ambitions in sight and imagine where JLL can take you…
Apply today!
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!