Jobs for Humanity Hiring for Java Application Support – Rotation Shifts at Pune, Maharashtra Full Time

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located.

Company Name: FIS Global

Job Description

Dear applicants, Position Type: Full-time Type Of Hire: Experienced (relevant combo of work and education) Education Desired: Associate’s Degree Travel Percentage: 0% Java Production Support Are you curious, motivated, and forward-thinking? At FIS, we offer the opportunity to work on some of the most challenging and relevant issues in financial services and technology. We believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all, fun. About the team This role is a part of our Service Delivery Analyst role in CIO group. What you bring – Must have 3+ years of experience in the IT Industry. – Good exposure to Unix, SQL, JavaScript, and either Powershell or Python. – Provides technical support activities for a software production processing environment. – Installs, maintains, and supports application/source code and its components and subsystems, including third-party software. – Detects, diagnoses, and reports related problems. – Analyzes and resolves incidents, problems, or known errors related to failures in application and supporting software components. – Provides technical assistance to programming staff in the analysis of application software amends, performance, and resource consumption. – Creates and maintains complete documentation relative to the support of application software. – Provides 24-hour support for applications and supporting software. – Provides consultation to internal users regarding software capabilities and use. – Follows escalation procedures, when appropriate, to resolve incidents, problems, or known errors in a timely manner. – Uses appropriate diagnostic tools to isolate and resolve incidents, problems, or known errors. – Assists development teams in requirements definition, system design, and delivery of projects. – Acts as a project liaison/Services Delivery advocate on projects. – Assists client support with the development of internal and client-directed communications related to incidents, problems, or known errors. – Plans and supports application-specific disaster recovery activities, including development and maintenance of documentation. – Conducts production support validations/certifications and accepts turnover from development. – Monitors and maintains product availability, capacity, and performance for products based on defined service level. – Participates in change management reviews, confirms changes implemented, and validates associated documentation. – Ability to provide on-call support and extended working hours when called upon, and willingness to accept periodic rotation to the primary 24-hour on-call role, responding within prescribed response times. What you will be doing – Provides technical support activities for a software production processing environment. – Installs, maintains, and supports application/source code and its components and subsystems, including third-party software. – Detects, diagnoses, and reports related problems. – Analyzes and resolves incidents, problems, or known errors related to failures in application and supporting software components. – Provides technical assistance to programming staff in the analysis of application software amends, performance, and resource consumption. – Creates and maintains complete documentation relative to the support of application software. – Provides 24-hour support for applications and supporting software. – Provides consultation to internal users regarding software capabilities and use. – Follows escalation procedures, when appropriate, to resolve incidents, problems, or known errors in a timely manner. – Uses appropriate diagnostic tools to isolate and resolve incidents, problems, or known errors. – Assists development teams in requirements definition, system design, and delivery of projects. – Verifies technical specifications for development projects. – Acts as a project liaison/Services Delivery advocate on projects. – Assists client support with the development of internal and client-directed communications related to incidents, problems, or known errors. – Plans and supports application-specific disaster recovery activities, including development and maintenance of documentation. – Conducts production support validations/certifications and accepts turnover from development. What we offer you: – An exciting opportunity to be a part of the world’s leading FinTech Product MNC. – To be a part of a vibrant team and to build a career in the core banking/payments domain. – Competitive salary and attractive benefits, including GHMI/Hospitalization coverage for employees and direct dependents. – A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS primarily works on a direct sourcing model. A small portion of our hiring is done through recruitment agencies. FIS does not accept resumes from recruitment agencies that are not on the preferred supplier list, and we are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Response: Thank you for your interest in the Java Production Support position at FIS. We value your skills and experiences in the IT industry. As a member of our team, you will have the opportunity to provide technical support for software production processing, install and maintain application/source code, and analyze and resolve incidents or problems related to application failures. You will also have the chance to work with development teams, assist in project management, and contribute to disaster recovery activities. We offer competitive compensation and attractive benefits, including healthcare coverage for you and your dependents. We value your privacy and are committed to protecting your personal information. If you have any questions, please don’t hesitate to reach out to us. We look forward to receiving your application! Key Points: – Full-time position – Experienced candidates preferred – Associate’s Degree required – No travel required – Opportunity to work on challenging issues in financial services and technology – Supportive and collaborative team environment – Opportunities for career growth in the core banking/payments domain – Competitive salary and attractive benefits, including healthcare coverage – Privacy and security of personal information is a top priority – Recruitment is primarily done directly, with limited involvement from recruitment agencies.