JPMorgan Chase Bank Hiring for Derivative Operations Resiliency And Incident Manager at Mumbai, Maharashtra, India Full Time

Job Description

Organization Description

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world. Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience. Employer Description

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs. – OTC Derivative Operations, Resiliency & Incident Manager

The Role

The Resiliency Manager Vice President will provide leadership to create a proactive program of work designed to strengthen Resiliency Plans, improve technology design, incident management operating model and key MIS required during crisis management.

The successful candidate will work closely with the OTC Derivative Operations Management Team and relevant Middle Offices & technology teams as well as CIB and Firmwide Resiliency to understand and enhance the resiliency and contingency management framework as well as ensure adherence with firmwide standards. The Resiliency Manager will assist in top-down risk analysis, real-time outage detection, escalation, root cause analysis, and remediation.

Key requirements include:

• Ensure all resiliency planning elements are completed in accordance with Firm Wide policy and strategies are appropriate to support the business during a disruptive event and to recover effectively after an event
• Develop playbooks for recovery decision making and communications, continuity of critical services, or temporary shut-down of non-critical services to ensure continuity of operations and governance
• Identify opportunities for strategic improvement or mitigation of business interruption and other risks
• Manage Business Impact Analysis and Resiliency Planning including oversight of risks, issues & concentration/capacity gaps in strategies
• Develop practical Crisis management procedures including improvement of data availability in contingency situations
• Develop strong relationship with Firmwide Resiliency, Technology, Wholesale Payments, Risk and Controls to ensure OTC Derivatives stay ahead of any future policy and industry changes
• Communicate Resiliency Strategy, performance and priorities at key forums e.g. business reviews, off sites, external auditors & regulators
• As part of broader firmwide contributions actively participate in Diversity, Equity & Inclusion agenda

Requirements/Skills:

Leadership

• Thoughtful, informed and appropriately opinionated
• Comfortable working in a fast-paced consulting-style, unstructured environment
• Ability to influence outcomes and get the best from people, even where no direct line management responsibility exists

Effective Communicator

• Ability to synthesize information to formulate a “story” for Senior Management
• Assimilates broad-ranging information quickly and able to distil into key points
• Attention to detail and ability to assimilate fragmented facts into detailed statements
• Quickly establishes rapport with business partners

Delivery Focus

• Ability to execute multiple projects simultaneously and independently, while maintaining communication and escalation at appropriate junctures
• Self-starter, proactive in taking initiative to improve business processes
• Takes responsibility for issues and follows through to resolution
• Excellent written and verbal communication, supported by strong PowerPoint abilities to create impactful slides in a short space of time
• Technical and analytical skills, data manipulation (Excel – pivot tables etc.)
• Solution oriented, leveraging a network to identify solutions and implement them

Resilient

• Strong work ethic, self-starter who is creative with a ‘can-do’ attitude
• Thrives under tight deadlines
• A flexible proactive approach, ability to adapt to business change
• Leverages the organization to deliver results quickly

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.