Be a self-motivated and result-oriented individual with an ability and experience to manage, motivate and lead teams of skilled staff consistently
Maintain emphasis within the team on deadlines, quality, knowledge, communication, data privacy, control procedures and continuous improvement on performance standards in a multi-country payroll environment
Interact closely with Payroll/Offboarding vendors to ensure timely and accurate service delivery
Co-ordinate with all stakeholders including all HR teams for business needs
Complete employer obligations around tax filing and other regulatory reporting
Should be able to lead team in interpreting, implementing understanding on payroll and HR related legislations
Escalate and handle issues for timely and effective closure
Managing External and Internal Audits
Ownership of process, knowledge documents, and team performance and development
Analysis of metrics of the team – internal and vendors
Drive and encourage process improvement opportunities
Assist with financial forecasting and budgeting including resource management
Lead projects connected to HR Operations deliverables
Operational statistics/trends to plan resources proactively
Complete performance reviews with TL’s and meet their respective teams to discuss performance and work with them on development plans
Coach, provide feedback, mentor, lead by example, and provide direction and guidance to their teams
Qualification
Graduate 7-9 years/Ops Experience, exposure to process improvement tools, people & process management
Knowledge of multinational payroll /accounting preferred / Extensive knowledge of SAP or other payroll processing ERPs / Project Management
Excellent organization and time management skills. Should exercise good judgment in prioritizing deliverables for oneself and team
Very strong calculation / analytical skills
Strong execution skills
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
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