JPMorgan Chase Bank, N.A. Hiring for Conference Centre Executive Receptionist, Mumbai at Mumbai, Maharashtra Full Time

Full Job Description
Job Description:
Manage Conference Center reception desk essential functions; greeting and directing clients, answering telephone calls, promptly returning emails, etc.
Submit facilities requests as directed by Planner; walk and inspect conference room setups
Support Meeting Planning Managers and Meeting Specialists with high level meetings; assist other operations managers as needed
Build working relationships with fellow colleagues, Food & Beverage stewards, audio visual and catering teams
Manage space issues, escalate unresolved issues to the Lead Planner
Adhere to standards of operations established for Conference Center

Dress Code & Grooming Standards

Lobby reception team is expected to look visibly neat and tidy at all times. Following the Dress Code, General Guidelines, Day-to-Day Usage, and Grooming Standards allows the team to create an immaculate presence that garners both respect and individuality.

Qualifications

Minimum 2 years hospitality experience in a 5-star hotel, Event Planning and Food & Beverage
Ability to effectively manage guest experience and expectations, requiring a high level of tact and diplomacy
Knowledge of basic audio visual and catering
Quick problem solving skills and effective time management
MS Office skills, knowledge of EMS booking system (a plus)
Must be willing to work flexible shifts to cover conference center hours and locations

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.