As an Administrative Assistant, you will be responsible for performing an array of administrative functions requiring confidentiality, initiative and sound decision making for the executive, their team of managers, and other stakeholders. You bring years of experience being an Assistant while being very adaptable, and welcoming change.
You confidently make independent decisions when handling administrative tasks. You develop an understanding of what matters to the team you are supporting, and you actively apply that knowledge to your day-to-day activities. You act as an owner and a problem solver.
You possess superior communication skills, both written and oral. You are clear, concise and to the point. Your phone etiquette is excellent, and you have a sense of ownership to always follow-up when required. You know when to use tact and discretion when dealing with confidential matters.
In addition to this, the Administrative Assistant job performance expectation will include:
Strong ability to manage and handle complex and detailed calendars, dealing with multiples and or urgent meeting conflicts, setting up of meetings and conference calls, internally and externally. Handle all associated logistical aspects
Ability to work in a fast paced, ever changing environment and to effectively handle multiple priorities with a calm, professional and willing attitude
Ability to answer phones professionally, field phone calls, address issues or redirect as appropriate, and distribute messages in a timely and appropriate manner
Coordinate travel arrangements (air, hotel accommodations and ground transportation); prepare detailed itineraries, required travel visas/documents, and assure accuracy and timely delivery of plans/tickets to travelers
Process invoices and T&E expense claims for team members timely. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and procedures
Open to taking on increased and/or new responsibilities at any time
Assist with overflow, special projects, assistant back-up coverage and day-to-day tasks
Qualifications
Minimum of 3 years’ experience in an Administrative Assistant role
Experience in calendar management
Experience in interview co-ordination
Adaptable team player
Good problem-solving ability
Strong working experience with Microsoft Word, Excel and PowerPoint
Knowledge of general office procedures (e.g., scheduling, expenses, calendar)
Effective interpersonal skills
Excellent telephone etiquette
Superior oral and written communication skills
Tact and good judgment in confidential situations and proven experience interacting with senior management
Ability to adapt procedures, processes and techniques to the completion of assignments
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Investment banking is about more than offering industry-leading advice and financial expertise. Teams serve clients by building long-term, trusted partnerships that put their needs first. The world’s largest corporations, institutions and governments rely on the in-depth industry knowledge and market insights provided, knowing their goals are our top priority.
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