JPMorgan Chase & Co Hiring for Client Operations – Business Analysis – Associate at Mumbai, Maharashtra Full Time

As a Business Analyst, you’ll drive structure and discipline around each initiative using standard project deliverables and framework, including establishing scope, and perform detailed business impact analysis in support of management decisions. Additionally, you’ll define roles and responsibilities, establish and document requirements, resolve resource/scheduling conflicts, escalate and ensure issues/decisions are resolved, manage changes to project scope, document and complete testing requirements, create and manage implementation plans, and lead/participate in meetings at the operational and project level. You’ll provide continuous feedback on project status and issues and serve as the overall escalation point to ensure the project tracks to original expectations.

Job Responsibilities:
Project analysis, including documenting business requirements, detailing issues and risks, and drafting business processes and data flows

Data analysis, including data collection, synthesis, and translation of results into concrete actionable solutions

Identify gaps between applicable requirements and current procedures/controls and drive resolution of mitigating controls

Work with business partners to design and implement enhancements to existing processes and/or business applications, introduce new processes and/or toolsets, and engage in process re-engineering

Develop and implement solutions that strengthen business operating models, enhance the client experience, and improve efficiency and controls

Define user acceptance test plans and test cases, coordinate and execute user acceptance testing and interpret, assess, and communicate results to enable signoff on deliverables

Provide implementation support, inclusive of testing and process change management, and ensure those implementations meet requirements established by Oversight and Control partners

Apply a critical eye in evaluating existing processes and frameworks; challenge the status quo and recommend solutions / enhancements to operating models and controls

Required Qualifications, skills and capabilities:
3 – 5 years business analysis experience

Bachelor’s degree required

Excellent communication and presentations skills across various stakeholders and senior management

Intermediate/Advanced experience using Microsoft Office, including Excel, Visio and PowerPoint

Familiarity with IA tools like UiPath, Alteryx, Xceptor, Python, Robotics would be an added advantage

Excellent analytical and logical thinking to understand and analyze complex business processes

Strong organizational and prioritization skills, detail-oriented and strong interpersonal skills

Ability to analyze and resolve project-related issues and follow through with set objectives

Ability to deal with different stakeholder groups to elicit business requirements, procedures, and processes

Ability to work in a high paced environment, be flexible, follow tight deadlines, organize and prioritize work

Be a team player who shows commitment and dedication, and can maintain a positive attitude and high-level of performance on high-profile/time-sensitive initiatives

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.