JPMorgan Chase & Co Hiring for Ops Testing Associate at Bengaluru, Karnataka Full Time

Role Description

Ops tester will be will be responsible to understand the customer journeys process defined by the design team, familiarize with the build and draft the test plan (scenarios, scripts and executions) to test the feature/functionalities delivered as part of the process. The role involves to co-ordinate with multiple stakeholders to prep prior to testing and document the results/findings post testing.

Responsibilities:
Work closely with the design team to understand the process

Define the test scenarios / scripts and plan for testing

Create the test plan in JIRA and add executions

Co-ordinate with multiple stakeholders to prep for testing

Hands-on executions of test scenarios and validate the results

Raise defects if any and follow up until closure

Maintain a defect tracker for all the bugs/defects identified as part of the testing

Document the results and update the reporting

Reporting of the test results and findings

Documentation of the overall test results and findings

Attend daily stand-up and update meetings as relevant

Conduct and execute peer reviews for the scripts written and most of the test documentation

Conduct Sanity testing and Smoke testing

Administer and manage the JIRA updates and confluence pages

Experience & Skills:
Full understanding of Software Development Life Cycle and well verse with Full Testing Lifecycle, SAFe Agile knowledge

Experience in performing operational testing

Extensive experience in writing test cases, developing and maintaining test scripts

Diverse work experience in System Testing, System Integration Testing, Regression Testing, Functionality Testing, GUI Testing, Exploratory Testing, User Acceptance Testing, Compatibility testing, Validation testing, Accessibility testing

Experience in using JIRA, Confluence,

Good knowledge on volume, manual testing (operational)

Extensive Financial Testing, Payments Testing, Web Testing, BACS, Direct debit testing Business operations testing

Production of the Test Plan and weekly status reports; and adhering to strict Test Governance rules to allow for full traceability

Experience of leading and handling multiple projects under tight deadlines

Hands on experience in creating bug reports, participating in Bug review meetings, coordinating with development team in bug fixation, Tracking Bug Reports using Bug tracking Tools for business software and web applications

Expertise in Problem solving, excellent communicator and decision making skills

Good interpersonal skills, committed, result oriented, hard working with a quest and zeal to learn new technologies and always been a good team player

Qualification:
Graduate / post graduate specialized in finance

Experience in retail banking

Around 6-8 yrs of overall experience with minimum of 3-5 yrs of Testing experience

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

ABOUT THE TEAM

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.