JPMorgan Chase & Co. Looking For Vice President – Product Management at Bengaluru, Karnataka, Full Time

• Build an End-to-End workflow solution that provides a best in class user experience, supporting CCB Marketing teams, across all products and channels.
• Provide solutions that support a process from ideation to execution: campaign definition, intake engagement, build, execution, reporting and analytics.
• Enable process efficiencies, resource management, operational controls, elimination of duplicity, data standardization, and expense reductions across platforms.

As a Product Delivery Lead, you will work to effectively define, develop, integrate, and optimize our marketing operational tool infrastructure supporting all end-to-end marketing campaign strategies and programs. You will lead the collaboration with cross-functional partners to enhance the end-to-end value chain, contributing to the growth of the capability through continuous delivery, enhancement and service innovation.

Responsibilities

• Collaborate with internal business groups and marketing partners to improve the user experience, reporting and distribution that strategically align to process automation/streamlining.
• Conduct research, application impact assessments, root cause analysis, and process mapping related to assigned initiatives.
• Create requirements artifacts to support technology including but not limited to: figma wireframes, process maps, persona definition, use cases and feature maps
• Participate in business readiness discussions pre-requirements and/or sprint planning.
• Create robust epics and user stories through the use of current and target state mapping, gap assessments, wire-frames, mock-ups, and use cases.
• Triage and escalate, when needed, impediments to tool adoption and issues within the tools.
• Develop strong rapport and connection with our existing team; quickly becoming an advocate and begin to remove internal impediments
• Be a recognized culture carrier who leads with consistency, integrity, and humility.

Required Qualifications, Capabilities, And Skills

• 7+ years of combined years of experience in, business analysis, process improvement and process re-engineering frameworks, system analysis, capabilities.
• 7+ years of marketing operations / marketing technology / digital marketing experience
• Ability to thrive in a fast-paced, collaborative, and cross-functional environment.
• Strong interpersonal skills and is a partner who leads through strong collaboration and has strong, active listening skills. Must have experience working with and influencing senior stakeholders
• Advanced knowledge of JIRA, Confluence and SharePoint
• Proficiency in MS Word, Excel, and PowerPoint is required, Visio a plus.
• Minimum BS/BA or equivalent level of education/experience required.

Preferred Qualifications, Capabilities, And Skills

• Experience with Marketing Technology platforms including workflow tools (i.e. Workfront/Optima), composition tools (i.e. AEM) and digital repositories
• Previous Product Owner experience preferred
• Ability to create roadmaps and translating into a defined strategy and clear milestones with a relentless focus and attention to detail and driving accountability
• Extensive experience presenting to the senior leadership

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.