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Private Jobs / Private Sector
Kalam Academy Hiring for Team Leader at Rānchī Full Time
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Responsibilities: Team Management II Performance Improvement II Customer Satisfaction
- Lead a team of telecalling/customer service agents and executives
- Regularly evaluate team performance, identify gaps and plan training to improve performance and achieve desired results
- Resolve customer complaints and follow-up to check if action has been taken
- Identify customers’ needs and wants, clarifying information whenever possible
- Gain comprehensive product knowledge to enhance team performance
- Create a supportive environment for the team
YOU MUST HAVE TEAM LEADER/QUALITY ANALYST EXPERIENCE IN BPO
Job Type: Full-time
Salary: ₹19,000.00 – ₹25,000.00 per month
Schedule:
- Day shift
COVID-19 considerations:
wear mask
Education:
- Bachelor’s (Preferred)
Experience:
- total work: 1 year (Preferred)
- sales team leader: 1 year (Required)
Language:
- ENGLISH (Preferred)
Speak with the employer
+91 8235914081
Expected Start Date: 09/07/2022