Full Job Description
ABOUT THIS ROLE
As a member of our DBA team at Kibo, you will be responsible for installing, upgrading, administering, maintaining, and customizing our databases for both analysis and transactional environments. You will work closely with other information systems staff from various departments to support and implement a variety of applications, including the corporate-wide data warehouse environment, internally developed applications, and off-the-shelf software.
ABOUT KIBO
Kibo Commerce is a composable digital commerce platform for B2C, D2C and B2B organizations who want to simplify the complexity in their businesses and deliver modern customer experiences. We are the only modular, modern commerce platform that supports experiences spanning eCommerce, Order Management, and Subscriptions. Merchants like Zwilling, Ace Hardware, Jelly Belly and Francesca’s trust Kibo to bring simplicity and sophistication to commerce operations and deliver experiences that drive value.
Kibo’s expertise and cutting-edge innovation has been recognized by Forrester, Gartner, Internet Retailer, and TrustRadius, and was cited as the sole Leader in The Forrester Wave: B2C Commerce Solutions, Q2 2022.
By joining Kibo, you will be part of a team of Kibonauts all over the world in a remote-friendly environment. Whether your job is to build, sell, or support Kibo’s commerce solutions, we tackle challenges together with the approach of trust, growth mindset, and customer obsession. If you’re seeking a unique challenge with amazing growth potential, then come work with us!
WHAT YOU’LL DO
Maintain databases daily and implement proactive measures to optimize availability and performance
Document and manage processes, serve as a single point of contact for DB operations, and triage incoming requests
Continuously monitor the data tier for health and capacity, taking corrective actions as needed
Implement configuration control and release management for stored procedures and applications connecting to the databases
Ensure quarterly data retention on all databases is executed according to business rules
Schedule and manage annual activities and maintenance tasks independently
Monitor and remediate MS SQL batch processes
Perform database backups and restores
Rotate on-call shifts for critical event handling
Document processes and procedures for others to perform tasks
Use basic PowerShell, Bash, or Python scripting skills to automate repetitive tasks and processes.
WHAT YOU’LL NEED
3+ years of DBA experience in a production environment with one or more of the following database systems: MySQL, PostgreSQL, and Microsoft SQL Server
Ability to troubleshoot database related performance issues
Experience developing data management operations.
Previous experience in a Software as a Service 7x24x365 environment including on-call rotation
Production and maintenance of high-quality operational documentation
Open to providing overnight and off-hours support as part of a support team
Ability to function well in a team working independently and with good communication skills
Nimble and adaptable in Database Admin environment
Cloud hosted databases such as AWS, GCS, and Azure
Experience using Linux command line
BONUS
Experience with MongoDB
Familiarity with Monitoring systems such as Grafana, Spotlight, and Kibana a plus
KIBO PERKS
Flexible schedule and hybrid work setting
Paid company holidays and global volunteer holiday
Generous health, wellness, benefits, and time away programs
Commitment to individual growth and development and opportunity for internal mobility
Passionate, high-achieving teammates excited to help you succeed and learn
Company-sponsored events and other activities
At Kibo we celebrate and support all differences. Kibo is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital, disability, and veteran status.
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