Kiss Products, Inc. Hiring for E-commerce Warehouse Manager at Goa, India Full Time

The E-Commerce Warehouse Operations manager is responsible for ecommerce order fulfillment, inventory management, rework, communication, and others. S/he will lead the team and manage the day-to-day functionality of a specific area/department within the fulfillment operation such as e-Commerce Platform, Amazon, Walmart, other Marketplaces’ orders. A successful Supervisor will be a leader who is a team player and professional, personable, trustworthy, agile, reliable, proactive, creative, up-tempo, fair, unbiased, and result oriented.

Job Description

• Plan, Organize, supervise and participate in daily E-commerce warehouse operation and activities, including the receipt, documentation, storage, safety and replenishment of equipment and supplies
• Oversee performance of assigned warehouse employees; assign workloads to warehouse workers; train employees on all warehouse operation tasks.
• Motivate and lead warehouse staff to effectively carry out given tasks
• Route, schedule, pack and prepare orders for Amazon FBA Shipment & Ecommerce Websites; Schedule trucking and oversee deliveries
• Monitor warehousing system (SAP, Shipstation, Shopify, AMZ fulfillment); operate a computer to enter data, correct errors and control key screens as required.
• Communicating and coordinating with other departments for customer complaints & requests, promotion item preparation, removing discontinued items, transferring stocks, and etc.
• Maintain Warehouse and machinery, ensuring equipment is serviced when needed and a clean and tidy workspace is kept at all time
• Support customer community team to alleviate customer’s complaints, to expedite delayed orders, and manage returned orders
• Manage rework, inventory, as well as replenishment
• Communicate with digital marketing team and prepare the new launching items, promotional items, and others on right time

Qualifications

• Bachelor’s degree is required; business management or related field preferred
• 3+ years of warehouse management experience is required
• Previous experience as a warehouse supervisor or a similar management position
• Bilingual in Spanish and English preferred.
• Strong Working knowledge of warehouse operations and management
• Time management skills and the ability to delegate
• Excellent leadership and organizational skills, strong communication skills
• Problem-solving skills
• Strong Microsoft Excel Skills in advanced
• ERPsystem, Amazon fulfillment, Ecommerce Platform experience is plus