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Private Jobs / Private Sector

KK Online Hiring for Fresher Voice Chat Process & Mail Process WFH at Chennai, Tamil Nadu Full Time

Full Job Description

Responsibilities

Greeting customers when they initiate a chat session

Asking questions to understand the customer’s issue

Providing accurate answers to customer questions

Troubleshooting technical issues or problems with orders

Explaining products, services, and policies clearly

Calmly dealing with upset or angry customers

Using pre-written responses or knowledge base to answer common queries

Escalating complex issues to specialized teams

Suggesting alternative solutions if unable to resolve an issue

Guiding customers in using products or services

Updating customers on order status or account information

Explaining company policies and procedures

Providing product recommendations or suggestions

Capturing customer feedback and escalating issues

Salary: 22500 to 49500 Per Month

Contact Only WhatsApp9079400361

Job Overview

  • Date Posted:
  • Job Title: KK Online Hiring for Fresher Voice Chat Process & Mail Process WFH at Chennai, Tamil Nadu
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