Kokilaben Dhirubhai Ambani Hospital Hiring for Customer Care Officer – Admissions & Billing at Mumbai Full Time

Note: Health Care Experience Preferred

JOB PURPOSE:

Ensure that all procedural requirements and formalities in connection with the Admission of patients are quickly and satisfactory completed to enable them to get admitted within the shortest possible time after their arrival in the hospital.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:

• Close and continuous monitoring of outstanding cases.
• Timely referral of cases for obtaining concessions.
• Furnish statistical data relating to admission/ Data analysis of outstanding recoveries/necessary statistical inputs etc. for information of Management and Finance Department for preparation of revenue budget and forecasts
• Motivating staff to carry out routine activities and develop special skills for better patient/relative service delivery as well educating them about the time management, professional etiquette, adaptability of computer usage etc.
• Developing job profiles and reviews if the position is being replaced.
• Study to enhance the processes, reduce waiting time and increase capacity utilization.

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 – ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Rotational shift

Supplemental Pay:

• Yearly bonus

Experience:

• total work: 1 year (Preferred)
• work experiance: 1 year (Preferred)

Work Remotely:

• No