Job Role :
Building a proposition for Current Account for Privy League Programme

Competition benchmarking analysis
Ensuring channel engagement for the new propositions and existing propositions on a regular basis with various channels
Ensuring ROI on the built proposition and channel adoption
Driving x-sell, Relationship Value increase, Net Promoter Score on the Privy league base through various channels / campaigns
Ensuring regular MIS to channel and senior management
Reevaluating proposition if required and quick turnaround
Be involved in any changes to be made on digital platforms for Privy customers

Job Requirements :

Good understanding of liability products, loyalty and competition benchmarking
Understanding of RL processes, rules and regulations
Strong understanding of the Current account requirements by HNIs and UHNIs. This is a mandatory requirement. Having knowledge about trade, CMS , assets (Working capital, CC, Business Loan) is an added advantage
Prior experience in programme/ product management would be an added advantage
Understanding target audience and coming up with innovative ways to engage with internal and external customers
Understanding digital channels is an added advantage

Personality Traits :

Attention to detail
Innovative / thinking out of the box
Comfort with analyzing data and defining actionables for channel / customer engagement
Process oriented with good execution skills
Comfort working with various stake holders and building consensus

Kotak Mahindra Hiring for Programme Team-Privy League-HO & SUPPORT-Branch Programme Team at Mumbai, Maharashtra Full Time

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