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Private Jobs / Private Sector
KOTAK MAHINDRA Hiring for Relationship Officer Branch Banking Branch Banking at Gurgaon, Haryana, India Full Time
Job Description
JOB ROLE : · Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance. · Speed and efficiency of service given · Sales targets for banks and investment products. · Going beyond the professional need of the customer by providing other products. Enhancement of customer value · Cross-sale of asset products · Back-up to relationship managers holding HNI relationship · Customer acquisition through referrals
JOB REQUIREMENT: · Equal blend of service and sales orientation. In absence of equality, prefer sales orientation as a skew · Thorough understanding of banking · Customer Retention Cost Efficiency Through Process