KOTAK MAHINDRA Hiring for Team Member Wbg Operations (ops) Customer Service Desk at Ahmedabad, Gujarat, India Full Time

Job Description

•To handle day to day trade transactions, understanding client requirements, •Co-ordination with cpc for transaction processing and discrepancy resolution, •Dealing and co-ordinating with various business groups within the bank, •Ensuring error-free and timely execution of trade transactions. •Ensuring compliance and internal guidelines are being adhered to •Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS •Operations resolved in a timely manner. •Issuance of Letter of credit. •Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. •Attending to front-end requirements of corporate customers. •To co-ordinate with CPC / CMS / Clearing for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT. •Should be familiar with Trade Finance and CMS products. CMS – Chq collections (local, outstation, corr banks), Banker to Issue Operations. •Should have about 3-5 years of relevant banking experience in Trade / CMS operations. •Should be extremely customer centric and have excellent communication skills •Qualification – Graduate / Post-Graduate •Experience – Minimum one year of relevant experience