KUN HYUNDAI AUTO CO.PVT LTD Hiring for Service Advisor at Gandhi Nagar, Tamil Nadu Full Time

• Qualifications: DME / DAE / ITI / B.E ( Auto/Mech)
• Required 1 to 3 year experience as a Service Advisor in an Authorised Service Center (passenger cars only).

• Comfortably speak and write English.
• Hardworking and willing to extend beyond normal working hours as and when needed
• Should have a valid 2W and 4W driver’s licence.
• Should have a positive attitude, and believe in hard work with sincerity.
• Job Description:
• Extending courteous reception to customers
• Establish the complaints in the vehicle after a road test
• Provide reasonable time and cost estimate for repairs
• Job allocation to supervisors and monitoring of workflow
• Regular update to customers on the status of job
• Explain the final repair jobs carried out with details of parts repaired or replaced during the activity
• Explain the cost of repairs to clarify the chargeable and free of cost jobs carried out
• Ensure vehicle is delivered to the satisfaction of the customer
• Collect post service feedback and carry out any corrective measures if Required
• Advance service booking based on existing workshop load and available Resources
• Educate the customer on do’s & don’ts, general maintenance practices and regular service schedule for the vehicle
• Inform the customer on the ‘value added services’ available through the workshop

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 – ₹20,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Experience:

• total work: 1 year (Preferred)

Speak with the employer
+91 9840300458