KVMS Hiring for Customer Service Associate- International BPO at Jalandhar Full Time

Job description

KV Marketing Solutions is looking for experienced and dynamic Tele-Sales/Customer Service Representatives!!

*International Logistic Process*

*Excellent Communication Skills Required*

*Lucrative Incentives (Sales only)*

Training will be provided

5 Days working

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Requirements

• Proven experience in a sales/customer service role
• Proven track record of successfully meeting sales quota over the phone
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints

Job Type: Full-time

Salary: ₹18,000.00 – ₹22,000.00 per month

Benefits:

• Health insurance
• Provident Fund
• Work from home

Schedule:

• Morning shift
• Night shift
• Rotational shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Jalandhar, Punjab: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Language:

• English (Preferred)

Speak with the employer
+91 8264688999