Kyndryl, Inc. Hiring for L3 Systems Administrator – (VMware + Linux) at CHENNAI, India Full Time

Your Role and Responsibilities

• Expert in troubleshooting issues/incidents related to Virtualization and Storage across VMWare, OpenStack and backup & archival.

• Perform Incident management, Problem management and capacity management tasks.

• Maintain knowledge base for alert handling, and where possible integrate this directly into monitoring or ticketing tools/ assist in alerts fine tuning.

• Maintain and contribute to Standard Operating Procedures for common operational tasks.

• Storage Management Tasks such as monitoring, backup and archival, creation and modifications of LUNs, Snapshots, Data Replication, Reporting and analysis.

• Storage, Backup, DR, Availability Management.

• Scripting and Automating tasks and processes.

• Troubleshoot Backup devices including Commvault, networker devices and manage backup polices including full, incremental, differential and various other backups.

• Responsible for Service request management, Incident Management, ChangeManagement and problem resolution for all critical incidents.

• Be the focal point while leading a Major incident up to & including interacting with Sr.IT Leadership as needed to help expedite incident resolution.

• Provide support and participate in the CAB and change control process.

• Provide appropriate inputs to the Problem management process, RCA preparation.

• Drive timely resolution of service requests, incidents and periodically communicate status.

• Liaise with the Business and Application owner for major activities like Integrated Business continuity exercise/ DR, application migration and other major incidents/ changes.

• Assist in integrating processes into Service management tools (BMC ITSM).

• Identify and recommend improvements to existing processes.

• Notify, escalate and communicate to senior management on status of critical service requests, major incidents and changes as necessary.

Required Technical and Professional Expertise

• Experience in OS platforms (windows, Linux, centos, ubuntu etc.,).

• Experience in Cloud technologies (VMWARE suite) and open stack.

• Hands on experience in ticketing and monitoring systems (Ex BMC suite- ITSM, TSSA, REMEDY etc.,).

• Hand on experience in any one Data base technology (Oracle, Postgres, MySQL, Cassendra etc.,)

• Ability to prioritize and multitask.

• Excellent communication and interpersonal skills.

Preferred Technical and Professional Experience

• You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies.

• Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work.

• Intuitive individual with an ability to manage change and proven time management.

• Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.

• Up-to-date technical knowledge by attending educational workshops, reviewing publications.

Required Education Bachelor’s Degree

Preferred Education Master’s Degree

Country/Region India

State / Province MULTIPLE

City / Township / Village MULTIPLE CITIES

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other things to know

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Primary job category Technical Specialist

Role ( Job Role ) Systems Administrator

Employment Type Full-Time

Contract type Regular

Position Type Early Professional

Travel Required No Travel

Company (Y030) Kyndryl Solutions Private Limited

Is this role a commissionable/sales incentive based position? No