Your Role and Responsibilities
Manages the operation of IT hardware, software, communications, and/or application solutions, and the resources required to plan for, develop, deliver, and support properly engineered IT services and products to meet the needs of a business.
Prepares for and supports new or changed services, the change process, regulatory, legal, and professional standards, performance of systems and services in relation to their contribution to business performance, and bought-in services including, for example, public network, virtual private network, and outsourced services.
Provides service-level reporting, risk, and contingency planning.
Required Technical and Professional Expertise
VMware View virtual Desktop and vApp
Hands on experience in VMware VDI Administration with both View VDI, RDSH, App Volume, JMP and Workspace ONE access/connecters with multiple sites.
Install, configure, and maintain a scalable and high availability virtual environment utilizing VMware Horizon View 7.x on vSphere.
Updating and Maintaining Golden Images/Templates and installing/upgrading client applications.
Develop plans for deploying and administering virtual machines, images and vApps.
Troubleshoot and resolve VDI related issues by providing tier 2/3 incident ticket support.
Installation/Configuration VMware View (7.X Version ) and its components.
Creating and managing linked and instant clones desktop pools.
Installing and Publishing Applications via App Volume manager and RDSH servers.
Knowledge and work Experience on UEM, UAG, JMP and Workspace ONE and good exposure with vROps.
Day to day handling of VDI Issues/VDI User Issues.
VMware View POD and Servers Reports / Maintenance.
Troubleshooting VDI availability Issues, VDI Knowledge and hands on.
UEM Profile Management/VDI Policies configuration and management.
Experience using vRealize Operations Manager (vROps) and troubleshooting infra.
Good understanding of OS standards of Windows Server (2k12, 2k19).
Advanced troubleshooting skills and ability to resolve issues as per agreed SLA.
Participate in after-hours on-call support rotation.
Should have a good knowledge and exposure working on IBM Hardware like IBM / Lenovo Chasis / Blades and IBM Cloud/SoftLayer.
VMware Platform (vSphere) Management
Installation, Administration, Troubleshooting and Management of vCenter, PSC and vSphere ESX/ESXi (Supported versions 6.5/6.7).
Perform daily administration, maintenance and upgrades including patches, hot fixes and security configurations.
ESX and ESXi configuration.
Virtual Switch Configurations.
vSphere CLI.
Storage (vSAN) configuration and management.
Manage Storage Capacity.
DRS Cluster and Management.
Optimize Virtual Machine resources.
Preferred Technical and Professional Experience
Windows Server Management
Manage and Monitor – Windows Server 2012, 2019.
Implement, Manage, Monitor, and Troubleshoot.
Active Directory.
Characteristics of required AD domain accounts.
Characteristics of required AD group accounts.
Group Policy Object Management.
Organizational Units.
Roaming Profiles.
IIS.
Certificates.
Network Load Balancing.
DHCP & DNS.
Scope Configurations and Options.
Lease Expiration.
Monitoring and Reporting
Implement, Manage, and Monitor using vRealize Operations Manager (vROps).
Monitor a vSphere Implementation and Manage vCenter Server Alarms.
Required Education Bachelor’s Degree
Preferred Education Bachelor’s Degree
Country/Region India
State / Province KARNATAKA
City / Township / Village Bangalore
Being You @ Kyndryl
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
Other things to know
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Primary job category Technical Specialist
Role ( Job Role ) Infrastructure Specialist
Employment Type Full-Time
Contract type Regular
Position Type Early Professional
Travel Required No Travel
Company (Y030) Kyndryl Solutions Private Limited
Is this role a commissionable/sales incentive based position? No
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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