Kyndryl, Inc. Hiring for SCCM Admin at HYDERABAD, India Full Time

Your Role and Responsibilities

• Technical Support Professional (Automation & SCCM) is responsible for executing the tasks required to automatically deploy software applications, updates and/or patches to devices within a client environment. TSP performs detailed problem determination in order to repair/rerun any failed installations, develop & deploy automations for the most frequently occurring Software breakfix issues and automation of repeated tasks resulting in effort reduction, issue avoidance and FTE savings. TSP will produce detailed reports on the results of the software distribution. The software distribution analyst may be called in to work off shift hours to address critical situations including application and its infrastructure.

Required Technical and Professional Expertise

• Perform general SCCM administration and troubleshooting.

• Create and administer advertisements, programs, collections, and custom reports in SCCM.

• Troubleshoot failed SCCM deployments and SCCM health issues.

• Administer SCCM software delivery, including various methods such as running advertised programs, machine targeted, user targeted, Application Library, and Software Center.

• Administer the SCCM tool set back end to keep the system running and healthy, including changes to the core components and settings, backups, restores, software delivery, client heath, reporting, boundaries, bandwidth settings, creation of various collections.

• Manage and administer SCCM client health, including the process of getting clients healthy.

• Installing SCCM clients with Client-Push and good experience in Trouble shooting.

• Perform periodic cleanup activities of the SCCM infrastructure

• Provide second Level support for Software Deployment problems

• Support manual software installations for the region specific devices

• Generate and provide reports as and when required

• Work with Microsoft in case of issues

• Participate in Audits and provides appropriate information

• Participate in appropriate regional activities / discussions / projects and meetings

• Should be aware of the ITIL Process of Incident and change management

• Troubleshooting the patch failure machines and fixing the issues.

• Configuring and installing Distribution Points.

• Creating OS package (Fresh Install & Upgrade) with required task sequence.

• Keep all client & SCCM Console version up to date with latest release as per requirement.

• Notify about EOL/EOS products into environment & perform actions as appropriate to make those products compliant.

• Develop and deploy

• Automations to provision permanent fix for end user issues

• Automation of repeated tasks

• Automation of standard SOPs where feasible

Preferred Technical and Professional Experience

• Working knowledge of Microsoft Windows administration (Active Directory).

• Working knowledge of Windows Server (2003 to current) and Workstation (Windows 7 to current) Operating Systems.

• Experience in patch remediation with the focus on security/vulnerability research and mitigation.

• Good knowledge and experience with Systems Center Configuration Manager (SCCM) software updates and reporting functions.

• Systems Center Configuration Manager (SCCM) certification

• Good understanding of Scripting including Powershell and other scripting languages.

• Working knowledge on UNIX, Linux, and AIX is a plus.

• Ability to efficiently prioritize and organize competing work demands with little oversight.

• Working knowledge in reviewing vulnerability bulletins/findings and providing recommended mitigation and impact assessments.

• Experience in creating documentation. Audiences can vary between technical and non-technical users and management.

Required Education Bachelor’s Degree

Preferred Education Master’s Degree

Country/Region India

State / Province MULTIPLE

City / Township / Village MULTIPLE CITIES

Being You @ Kyndryl

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Other things to know

When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Primary job category Technical Specialist

Role ( Job Role ) Systems Administrator

Employment Type Full-Time

Contract type Regular

Position Type Early Professional

Travel Required No Travel

Company (Y030) Kyndryl Solutions Private Limited

Is this role a commissionable/sales incentive based position? No