Your Role and Responsibilities
The project team is looking for a Remedy developer to work as a Subject matter expert for the BMC Remedy suite of products including Remedy ARS & ITSM, True Sight Orchestration Smart IT.
Core responsibilities include:
To work on upgrade implementation of BMC Remedy ITSM/ARS 9.1 to 20.x and above
To work on upgrade implementation of BMC Smart IT 2.0 to 20.x and above
Design and develop the integration of Remedy with third-party applications and other BMC products.
Should have hands-on experience on below Remedy Products on Linux environment
BMC Remedy 9.1 and above
BMC AO 7.7.01 and above
BMC AI 9.1 and above
Smart IT 2.0 and above
Work on all project deliverables and is accountable to get them completed as per the timeline
Provides guidance, mentoring, and support to project team members
Work on production change deployment and post go-live support
Required Technical and Professional Expertise
7 plus years of relevant experience across all ITSM modules and integrations
Experience with Remedy upgrades, integrations suite, ARS ITSM customizations, and deep understanding of workflows
Experience with delivery of complex integrations with REST, web services and APIs
Remedy ITSM, Atrium CMDB, ARS 9 or above, ITSM suite Web Services
Hands on experience on Remedy data configuration and migration
Preferred Technical and Professional Experience
Provide coaching and guidance to Technical Specialists to support their competency development and ensure their effective contribution to team objectives
Contribute to major projects and services as they impact the delivery of agreed plans to users and ensure investments achieve their objectives
Investigate designated problems, and recommend technically sound options to adapt generic hardware and software to new developmental and operating requirements
Conduct research, investigations and feasibility studies into designated technical issues and problems
Required Education Bachelor’s Degree
Preferred Education Master’s Degree
Country/Region India
State / Province MULTIPLE
City / Township / Village MULTIPLE CITIES
Being You @ Kyndryl
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Other things to know
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Primary job category Technical Specialist
Role ( Job Role ) Systems Management Specialist
Employment Type Full-Time
Contract type Regular
Position Type Professional
Travel Required No Travel
Company (Y030) Kyndryl Solutions Private Limited
Is this role a commissionable/sales incentive based position? No
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