Introduction:
The Analytics & Insights group is responsible for data-driven insights to drive informed marketing strategies, answer business questions, and help Labcorp better serve our customers.
Labcorp is seeking an Associate Director for the Analytics function to lead our Customer, Commercial, Market Intelligence and Digital Analytics teams. Located in Bangalore, India, the role provides an opportunity for a strategic, business and data-driven executive who thrives in a fast-paced, mission-driven organization. The key position will lead the team and collaborate closely with cross-functional leaders and teams to:
deliver forward-looking, actionable insights
Inform and inspire action that drives business growth
Increase data-driven decision making throughout Labcorp
Key Responsibilities:
With a growth mindset, this leader will have a track record of using data to evaluate business strategy and make informed decisions.
This position will be responsible for building Customer, Commercial, Market Intelligence and Digital Analytics teams in India and enabling Analytical capabilities for Labcorp, and other strategic areas of focus with measurable results.
The right individual is comfortable with making decisions when there is ambiguity. S/he is highly collaborative and is able to lead through influence by involving a diverse array of internal stakeholders, business leaders, and a global matrix organization.
Specific responsibilities will include:
Elevating Market, product, customer, and competitive intelligence and Data-driven insights to improve customer understanding and experiences.
Integrate qualitative and quantitative digital analytics capabilities to support strategic decision-making and ensure ROI on our Digital Marketing efforts.
Build and lead a world class Analytics team in India to drive our global programs
Qualifications Required:
The Associate Director is a dynamic leader who is well-versed in leading Analytics teams and capabilities.
A minimum of 12 years prior work experience in Analytics with 5+ years leading a team of more than 5 direct reports.
The right candidate will bring rich hands-on experience and deep understanding of
Analysis, modeling, and visualization of large, complex, and heterogeneous data sets
Working knowledge of data architecture principles and components
Experience with large data sets/ data warehouses, including the ability to extract data from data sets using advanced scripting or SQL
Expertise in advanced analytics and predictive modeling
Strong problem-solving skills with a focus on design of experiments (A/B testing)
Prior experience and/or awareness of tools:
Qualtrics, Salesforce, Alchemer, and / or similar customer data platforms
CX platform administration
Visualizations tools (Tableau, Power BI, Spotfire)
Python, R, or SAS to help facilitate predictive analytics
Experience with ETL and/or data prep tools
Experience with Databricks and/or PySpark
Advanced Microsoft Office skills (Excel)
Proven ability to take ownership and lead multiple projects with minimal supervision.
Excellent interpersonal and communication skills, with strong written and verbal presentation. Strong communicator and experience using data to tell a story
Attention to detail and results oriented.
Bachelor’s degree in Marketing, Communications, Engineering, Science, or Business, Master’s degree a strong plus
Qualifications Preferred:
Prior leadership experience in a matrix organization and engagements with global stakeholders is desirable.
Experience in medical diagnostics, pharmaceutical R&D, clinical development and/or healthcare is desirable
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.
For more information about how we collect and store your personal data, please see our Privacy Statement (https://www.labcorp.com/hipaa-privacy/web-privacy-policy) .
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