Licious Hiring for Product Manager at Greater Bengaluru Area Full Time

About Licious

We are Licious and we are a Bengaluru-based meat and seafood company founded in 2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies, and friends. We pride ourselves on being India’s most successful D2C food-tech brand operating in 20 cities across the country delighting over 32 lac customers with our de-licious fresh meat and seafood!

Role Overview

As a Product Manager – Omnichannel, you will be responsible for building and optimizing a unified customer experience across Licious’ digital platforms (website, app) and physical retail stores. You will play a critical role in integrating online and offline channels to drive engagement, conversion, and retention.

Key Responsibilities

• Strategy & Roadmap Development: Define and execute the omnichannel product strategy, aligning with Licious’ business objectives. Develop a product roadmap to enhance the seamless customer journey across online and offline channels.
• User Experience Optimization: Build a frictionless shopping experience by integrating in-store and digital experiences, such as click & collect, in-store ordering, and loyalty programs.
• Cross-functional Collaboration: Work closely with business, technology, marketing, and operations teams to deliver a consistent and personalized omnichannel experience.
• Retail Store Integration: Develop and implement solutions for in-store POS systems, digital kiosks, and customer engagement tools to enhance the offline experience.
• Data-Driven Decision Making: Leverage analytics and customer insights to refine omnichannel strategies, optimize conversions, and improve customer retention.
• Technology Enablement: Partner with engineering teams to develop scalable solutions that bridge digital and physical store experiences, including inventory synchronization, payments, and personalized recommendations.
• Customer-Centric Innovation: Experiment with new omnichannel initiatives, such as home delivery from stores, hyperlocal fulfillment, and AI-driven recommendations.
• Performance Measurement: Define KPIs for omnichannel success, track performance, and iterate based on user feedback and data insights.

Qualifications & Experience

• 2+ years of experience in product management, preferably in an e-commerce, D2C, or omnichannel retail environment.
• Experience working with POS systems, order management systems, and digital commerce platforms is a plus.
• Hands-on experience with data-driven decision-making, A/B testing, and analytics tools.
• Strong problem-solving and analytical skills, with a customer-first approach.
• Excellent communication and stakeholder management skills to collaborate with cross-functional teams.

Why Join Us?

• Opportunity to shape the omnichannel strategy for India’s leading fresh meat and seafood brand.
• Work in a high-growth, fast-paced environment with a team of passionate professionals.
• Be part of an innovative culture that values customer experience and data-driven decision-making.
• Competitive salary, benefits, and career growth opportunities.

If you’re passionate about transforming the way customers experience shopping across digital and physical touchpoints, apply now and be a part of Licious’ exciting journey!