Lifebox Technologies Pvt Ltd Hiring for Customer Care Executive at Mumbai Full Time

Location: Remote

Languages: English, Hindi & Marathi

Job Description:

Duties & Responsibilities:

· Handle the TOLL-FREE number/ WEB leads & All Inbound & Outbound Customer Leads

· Convert the customer Leads to business by convincing the prospective client lead on the benefits of our Quality home healthcare services/ Subscription Packages /

· Follow up on customer leads

· Maintain the Lead Management System

· Prepare the Daily/Weekly/Monthly MIS

· Liaison with the Customers / Sales Team / Clinical Team

Skills:

· Time management skills – ability to multitask and manage competing priorities

· Excellent verbal communication skills

· Be organized, professional & service oriented

· Adapts to changes in the work environment

· Deal with frequent change, delays, or unexpected events

· Strong interpersonal skills, with a high degree of self-motivation and ability to work independently

· Strong process orientation, problem solving and troubleshooting skills and a firm commitment to quality

· Computer and system proficiency

Prior Work Experience:

· 2+ years of experience in Hospital Front Desk / healthcare Sales / Concept selling experience(preferred)

Job Types: Full-time, Regular / Permanent

Salary: ₹15,000.00 – ₹22,000.00 per month

Benefits:

• Flexible schedule
• Leave encashment
• Paid sick time
• Provident Fund
• Work from home

Schedule:

• Fixed shift
• Monday to Friday
• Rotational shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor’s (Preferred)

Experience:

• Telemarketing: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Required)
• English (Required)
• Marathi (Required)

Speak with the employer
+91 8657051947