Job description
OVERALL PURPOSE OF JOB
Responsibilities/Authorities
a. In this role, you will analyze and solve moderately complex problems.
b. You will typically be creating new solutions and, where needed, adapting existing methods and procedures.
c. The role requires a clear understanding of the strategic direction set by the senior management relating to team goals.
d. You will need to hold monthly significant conversations with team members to discuss performance, coaching, feedback, training needs, and career discussions
e. You will need to monitor & drive team performance, including throughput and quality as per defined metrics.
f. Your primary upward interaction will be with a direct supervisor or team leader.
g. You will generally interact with peers and/or management levels with clients or internal stakeholders
h. You will be provided minimal guidance when determining methods and procedures on new assignments.
i. Decisions you make will often impact your team and occasionally, other teams as well.
j. You would be managing medium-small sized teams and/or working with clients or within the company.
k. Please note that this role will require you to work night shifts.
You should be well versed and adept at delivering the following:
Job Types: Full-time, Regular / Permanent
Salary: From ₹800,000.00 per year
Benefits:
Schedule:
Supplemental Pay:
Experience:
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