Lock N Escape Hiring for Game Master at India Full Time

Lock N Escape is an Escape Room Company with 6 live physical escape rooms located in Banjara Hills, Hyderabad and 4 virtual escape room (www.locknescape.com).

Escape Room is a concept where a group of players gets locked in a themed room (horror, sci-fiction, treasure hunt, etc.) and have to work together to solve challenges, puzzles and riddles and try to escape the room in 60 mins.

What we want

· Great communicator and storyteller. Energetic and positive can-do attitude.

· Excellent English communication (speaking and reading)

· Must have great sense of humor and enjoy games and puzzles.

· Willingness and flexibility to work on last minute notice is a must! Punctual and willing to work flexible hours. Friday, Saturday and Sunday are essential to work. No weekly offs given on these days.

· Must be living in Hyderabad (close vicinity to Banjara Hills especially)

· Friendly and customer service oriented. Ability to learn processes quickly.

· Quick learner and well organized and must be well groomed and presentable.

· Ability to lead a team and become a bridge between operations and sales to ensure smooth execution of all operations and events.

What you do

· Greet customers with warm welcome and get them to complete customer waiver form.

· Provide full game briefing and rules in English.

· Monitor escape room games while customers are playing inside the escape room and ensure they have a good time and provide them with clues when required.

· Re-set and sanitize the escape rooms after the customers have played the escape rooms.

· General organizing and inventory management of escape rooms and ensuring the escape rooms are clean and tidy.

· General maintenance of escape rooms.

· Promoting escape room games.

· De-briefing customers once they are out and asking for their reviews and how they felt of their experience.

· Provide the best experience for all our customers.

What you get

· Fun working environment

· Promotion opportunities to team lead, assistant manager, general manager and other growth opportunities.

Skills & Qualifications:

. Excellent Customer Service experience

· Excellent leadership skills

· Superior English speaking and reading skills

· Ability to problem solve and manage time

· Experience in working with a variety of personality types

· Ability to thrive in a fast-paced environment

. Flexible schedule

Job Type: Full-time

Salary: ₹168,000.00 – ₹240,000.00 per year

Schedule:

• Day shift

Supplemental pay types:

• Overtime pay
• Performance bonus

Application Question(s):

• Are you in Hyderabad?
• What do you understand about the escape room concept?
• Give brief description on Lock N Escape Company? www.locknescape.com

Experience:

• Customer service: 4 years (Preferred)

Language:

• English (Preferred)