Maersk Hiring For Customer Experience Agent at Mumbai, Maharashtra Full Time

In this role you will gain industry knowledge and understanding of complex supply chain process of some of the global customers of Maersk. This role will give the highly energetic leaders a platform to further sharpen their leadership skill.

Key responsibilities

• Build strong and lasting relationship with the with all stakeholders within the customer’s organisation
• Ensure all customer issues and queries are attended to on priority with minimal escalations
• Establish relationship-based customer service delivery
• Work with the team to deliver top quartile results on customer experience and drive owner mindset for Business growth.

We are looking for

are we looking for :–

• The ideal candidate will be a person who has experience in supply chain management and logistics and has a passion to delight customers through service.
• Be engaged and committed to delivering enhanced customer experience
• Able to work under pressure
• Strong interpersonal and communication skills.

A.P. Moller – Maersk is an integrated container logistics company working to connect and simplify its customer’s supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 70,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere – all over the world.

India Mumbai Local Customer Service

Last application date: 21/12/2021