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Private Jobs / Private Sector
Maersk Hiring for Specialist at Pune Full Time
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Provides domain expertise to the functional
teams.
teams.
- Managing shipments E2E by validating destination, route, delivery time;
- Carry out operations in line with standard operating procedures (SOP) and contractual agreements
- Ensure accurate tracking and logging of information in internal and/or customer specific systems.
- Stakeholder Management – Customer & Internal teams
- Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.
- Daily shipment status monitoring to ensure service levels are achieved, escalation of issues as & when necessary.
- Optimally distribute operational activities and utilize resources efficiently, to ensure high productivity.
- Maintain customer relationship and assist in maintaining & growing the business by providing effective solutions.
- Maintain proactive inter-departmental coordination to meet service delivery expectations.
- Ensure the account IOP is strictly adhered to by all parties.
- Ensure timely opening & closing of job files.
- Managing remote teams effectively to meet service deliverables
- Focus on process improvement from a customer perspective as well as Maersk internally.
- Ensure Maersk KPI is fulfilled against target.
- Exception Management
- Pre-empting and highlighting potential issues & ensure appropriate/timely communication to all stakeholders
Whom we are looking for
- Minimum 3 – 4 years of experience in Freight forwarding/Shipping/OCE operations is preferable
- 3-4 International Calling experience
- Bachelor’s degree
- Good knowledge of Shipping operations and related documentation processes is preferable
- Commercial acumen
- Good knowledge of MS Office applications, viz. Excel, Power point
- Hands on experience of customer SAP, WMS systems is preferable
- Experience of working with remote teams would be an added advantage
- Is an Individual Contributor role.
- Is able to work independently and present results of own work to the team.
- Has some functional knowledge and understanding of the overall Business.
- Is a subject matter expert in own domain.