Marikar (Motors) Ltd Hiring for Customer Relationship Executive at Kollam, Kerala Full Time

• Manage large amounts of incoming calls.
• Generate service appointments
• Identify and assess customers needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts, and file documents.
• Follow communication procedures, guidelines, and policies.
• Take the extra mile to engage customers.

ONLY LADY STAFF PREFERRED

Job Type: Full-time

Salary: ₹8,000.00 – ₹10,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Shift allowance

Experience:

• Customer service: 1 year (Required)
• total work: 1 year (Required)

Work Remotely:

• No

Speak with the employer
+91 9744031120