Masters India Private Limited Hiring For Customer Support Executive at Noida, Uttar Pradesh Full Time

Masters India is a GST Suvidha Provider (GSP) appointed by Goods and Services Tax Network (GSTN), a Government of India enterprise. Our mission is to build intuitive software solutions for complex problems faced by businesses across the globe. We are fulfilling our mission by offering tax and financial automation products to enterprises.

We offer advance compliance automation solutions to enterprises that reduce their compliance work, increase work accuracy and improve ease of doing. We help some of the largest companies in the world file billions in taxes.

Job Description

Key Responsibilities:
1. Onboard enterprise customers for solutions delivered by Masters India

2. Project Manager for integration projects undertaken for enterprise customers.

3. Maintain highest standards of customer support to be provided

4. Follow up for resolution with DEV/QA team on the issues raised by the customer.

5. Continuous customer success approach with zero attrition to be ensured

6. Filing GST Returns for enterprise customers

7. Providing Reconciliation Statement to the clients.

8. Resolving queries related to E-invoice and EWB for clients.

Qualifications

Required Skills:

• Should have highly developed all round interpersonal skills.
• Should have impeccable communication skills.
• Excellent communication, presentation, networking and negotiation skills.
• Customer service oriented with a positive, well-motivated attitude.
• Conscientious, hard-working and driven mindset to improve sales and activity performance beyond targets.

Additional Information

Why Us?

A nurturing environment

A promising role with a good amount of responsibility

A platform to perform

A chance to hone your communication skills while you work and interact with people all over India

Experience: 1-2 Years

Location: Noida, Sector 63

Employment Type: Permanent

Functional Area: Development

Industry: IT