Full Job Description
Job Responsibilities
Client-related activities – contact clients during the survey cycle, respond to client ad-hoc queries
Support to the market consultants – supports participation solicitation, data collection material distribution & follow-up on data submissions, data validation and closure of client queries with support from mentor, resolving results access related issues and respond to ad-hoc queries
Internal administrative tasks – update client participation database, ensure that all documentation and record keeping are complete and accurate
Key Skills Required
Graduate or postgraduate with 1 year of experience
Excellent Communication
Learning orientation
Analytical ability
Problem solving
Teaming with others
MS-Office
Confidence – ability to deal with clients directly
About Mercer
At Mercer, we are a global force of around 25000+ unique individuals working together to make a difference in the lives of more than 115 million people every day by advancing their health, wealth
and careers.
We’re in the business of creating more secure and rewarding futures for our clients and their employees — For more than 80 years, we’ve turned our insights into actions; Be it designing affordable health plans, or assuring income for retirement, or aligning workers with workforce needs, we’ve been united in our mission of enabling people around the globe to live, work, and retire well.
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