Full Job Description
Additional details
Level
P2
Requirement location
India – Bengaluru
Number of Position
1
Employment type
ML
Cluster/Group
Microland Delivery
Business Unit
EMEA
Department
Tech Support EMEA
Job Description
Providing IT tools configuration Support and assisting customers with the following: Troubleshooting Desktop/Application remotely ýff RAID technologies & basic hardware setup ýff Hard drives and file systems ýff Basic Networking (Protocols/OSI Layers/IP address) ýff Operating systems knowledge (Windows 2000, XP, Vista, 7, 8 & 10) ýff Windows Bios process ýff Windows server ýff Share folder over windows ýff Active directory (DNS, DHCP) ýff Performing Backup over different platforms. Analyzing Process monitor, Wireshark, HAR logs
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