Microsoft envisions a world where passionate innovators come to collaborate, envisioning what can be and taking their careers places, they simply couldn’t anywhere else. This is a world of more possibility, more innovation, more openness, and sky’s-the-limit thinking – a cloud enabled world. Come build community, explore your passions and do your best work at Microsoft with thousands of University graduates from every corner of the world
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Learn more about our cultural attributes
To most of our customers a support engineer is the face of Microsoft. But what does it take to be the face of Microsoft and do your job well? The role of the support engineer is complex and it requires a passion for customers, a passion for technology and a passion to grow and learn constantly.
A support engineer does not only resolve a customer’s issue. They resolve the customer’s issue and build loyalty with the customer. Each customer that they help is an opportunity to create a loyal customer and for that customer to in-turn become an ongoing Microsoft advocate. We are looking for engineers who can demonstrate the ‘trusted advisor’ mindset and believes in providing high-quality experiences to our customers.
A Support Professional is responsible for providing quality support to its customers with a high degree of customer satisfaction; provide responsive and reliable technical solutions and information to Microsoft customers.
Support Engineers Individuals is required to have advanced communication and problem-solving skills and will be working in a global technical support environment
Required Qualifications
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