Full Job Description
Company Description
MicroStrategy transforms organizations into intelligent enterprises through data-driven innovation. We match smart people to dynamic projects and technologies that truly challenge their talents. Curious and creative in outlook, our success is built on the talent and energy of smart and driven people.MicroStrategy (Nasdaq: MSTR) is a worldwide leader in enterprise analytics and mobility software. A pioneer in the BI and analytics space, MicroStrategy delivers innovative software that empowers people to make better decisions and transform the way they do business. We provide our enterprise customers with world-class software and expert services so they can deploy unique intelligence applications.
Job Description
Company Description
MicroStrategy transforms organizations into intelligent enterprises through data-driven innovation. We match smart people to dynamic projects and technologies that truly challenge their talents. Curious and creative in outlook, our success is built on the talent and energy of smart and driven people. MicroStrategy (Nasdaq: MSTR) is a worldwide leader in enterprise analytics and mobility software. A pioneer in the BI and analytics space, MicroStrategy delivers innovative software that empowers people to make better decisions and transform the way they do business. We provide our enterprise customers with world-class software and expert services so they can deploy unique intelligence applications.
Job Description
Basic Function: Provides Office administrative, HR and operational support to the India Delivery Centre.
Responsible for Facilities procurement and contracts management processes.
Prepare and manage the IDC Facilities annual budget, reconciling monthly expenses against the budget, review and approve invoices.
Perform services and project cost comparison analysis and manage internal procurement processes.
Negotiates and manages vendor contracts by negotiating with multiple vendors for the most cost-effective rate to stay within event budget, managing the contract process within our MicroStrategy Contracts team and with the vendor.
Manage and maintain supplies inventory and stocking of items related to office supplies, copiers, printers, and other stationary items
Address employee inquiries and concerns ensuring timely and quality issue resolution and service delivery, follow up with users to ensure user satisfaction.
Responsible for all mailroom operations, including shipping, receiving, and delivery of all packages.
Greet Office visitors, answering incoming calls; taking messages and re-directing calls as required.
Manage employee onboarding and offboarding processes.
Ensure Health & Safety Management and the provision of a safe working environment.
Administrator for India employee’s corporate health insurance and benefits. Work with insurer on addition/ deletion of employee and update employee list at the time of renewal.
Diary management and arranging appointments, booking meeting rooms and conference facilities.
Arranging both internal and external company events.
Send supplier invoices in PDF to shared services center (FSSC) based in Poland for payment processing and arrange courier to send invoices prepared by Lead Accountant to customers
Liaise with vendors for payment related inquiries and follow up with FSSC for urgent/overdue payment.
Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes.
Provides support and guidance to IDC management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as, investigating allegations of wrongdoing.
Partner with HR centers of excellence to ensure execution of all human resources operations within client group including HR Shared Service, HR Operations, Immigration, Recruiting and HRIS
Required skills and qualifications.
Proven success in office administration
Excellent written and verbal communication skills
Strong time-management and multitasking abilities
Proficiency with office applications, and aptitude for learning new software and systems
Ability to maintain confidentiality of company information.
Graduate/Postgraduate Diploma
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