Mindtree Hiring for Hospitality – Admin and Facility at Bhubaneshwar, Orissa Full Time

Full Job Description
Job Description
Position Goals:Manage user / stake holder experience end to end in line with functional objectives for F&B/Hospitality servicesImplement and monitor corporate F&B strategy, visitor/client host management, event management service delivery framework, process & systemsDevelop and implement functional solutions in F&B/Hospitality services, establishing clear and measurable SLA’sManage the functional budgets for the service lineAchieve High Customer Satisfaction Score in functional / organizational surveys.Key Responsibilities:Manage consistent, standardized service delivery experience for F&B services across all Mindtree facilitiesManage all HSE, food safety best practices & regulatory norms for F&B facilities, services across all Mindtree facilitiesManage service experience for executive hospitality services for external customers, guests and high-profile dignitariesHaving a strong knowledge of F&B cost managementResponsibility for overseeing the smooth running of the kitchen and other hospitality areas across Mindtree CampusExcellent communication skills and the ability to influence change  Exceptional interpersonal skillsA natural desire to serve and exceed expectations.  A proactive stance to always look to improve standards and service with a focus on customer serviceAn innovative and inspiring approach with a keen eye for detail, great organizational skills.
Monitor and report on activities and provide relevant management information.  Carry out market research, competitor and customer surveys.  Develop strong relationships with key business stakeholders, driving service improvement activities.  Maintain and administer the Corporate Environmental, Health & Safety (EHS) & Security & Crisis Management (SCM) programs including digital compliance tools and to implement and maintain EHS/SCM awareness programs in each facility  Maintain facilities BCP and Crisis Management program  Ensure key risks are identified, escalated and managed appropriately  Food & Beverage management at facility  Cab management for Customers/Prospect and high-profile dignitaries  Conduct Admin survey based on which corrective actions are identified and implemented  Compliance management with respect to statutory laws  Attend town halls, address and resolve associate grievances  Provide MIS reports on the operations and service performance  Performs any other tasks assigned from time to tim

Job Type

Full Time

Location

BHUBANESWAR

Mandatory Skills
Enabling Function
Years of Experience

10 to 12 Years