Morgan Stanley Hiring for Manager – Mainframe Operations – Mainframe Computing – Technology at Bengaluru, India Full Time

Manager/Senior Manager – Mainframe Operations & Production Support – ETS

Company Profile
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm’s employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit www.morganstanley.com.

Enterprise Technology & Services

Enterprise Technology & Services (ETS) delivers shared technology services for Morgan Stanley supporting all business applications and end users. ETS provides capabilities for all stages of Morgan Stanley’s software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications. ETS also delivers all workplace technologies (desktop, mobile, voice, video, productivity, intranet/internet) in integrated configurations that boost the personal productivity of employees. Application and end user functions are delivered on a scalable, secure, and reliable infrastructure composed of seamlessly integrated datacenter, network, compute, cloud, storage, and database functions.

Job Profile
Hybrid 2-3 days a week in office

First Week: 3 day – 12 hour shifts, In-Office Thursday, Home Friday & Saturday

Second Week: 4 day – 12 hour shifts, In-Office Wednesday & Thursday, Home Friday & Saturday

Rotating shift

7:30AM-7:30 PM
Thursday, Friday, Saturday, and rotating Wednesday

The candidate will work in the Command Center of a large, 24X7 multinational bank holding company where mainframe availability is mission-critical. The candidate will need the ability to work remotely using virtual connectivity techniques such as phone, chat, Skype and Zoom. Training will be limited and the candidate must have all required technical skills and strong general (soft)skills. The role requires the judicious exercise of privileged Mainframe access and rigorous adherence to security and operational policies.

Preferred Skills

• Knowledge of IBM Z Mainframe and z/OS
• Knowledge of OS/390 Operations
• JCL and batch problem diagnostic skills
• Knowledge of Data Transfer protocols
• NDM, FTP
• Agile Training a plus
• Previous Financial Firm experience
• Knowledge of OPC/TWS under preferred skills

General Skills Required:

• Strong attention to detail.
• Strong English written and verbal skills (able to communicate to customers and stakeholders).
• Ability to digest security, cybersecurity, and policy training documents.
• Familiarity with Service-Now ticketing software.
• Experience with Skype for Windows and Zoom.
• Familiarity with Windows interface and toolsets.
• Excellent MS Excel, MS Word, and MS Outlook skills.
• Ability to create and improve technical procedural documentation.
• Knowledge and experience with high-availability environments a plus.

Technical Skills Required:
– Strong experience and knowledge of industry standard command line interface tools and hardware consoles.
– Operational knowledge of Mainframe z/OS, TSO commands, Console, JCL, Batch Execution and Monitoring.
– Complete familiarity with the IBM Master Console interface.
– Experience with at least two of the following monitoring tools: Omegamon, Sysview, Netview, Focalpoint, and Tivoli Enterprise Portal.
– Have strong familiarity with Job Entry Subsystem (JES) commands on the mainframe.
– Perform scheduled and unscheduled system shutdown and startup (IPL) utilizing the Hardware Management Console (HMC); perform environmental verifications after IPL is complete.
– Perform and verify system configuration changes as specified during weekend maintenance /shutdown periods.
– Perform POR (Power on Reset) via the Hardware Master Console.
– Familiarity with CICS and file control (ability to allocate and deallocate).
– Identify issues (e.g. spool issues) using commercially available monitoring tools (e.g. Omegamon, Sysview, Netview) and resolve using JES commands.
– Familiarity with controlling system tasks via with IBM System Automation or CA Ops MVS.
– Must have strong expertise in Tivoli Workload Scheduler 9.3 (or above) in an end-to-end environment and experience with event-based scheduling.
– Experience using CA-11 (CA Workload Automation Restart Option for z/OS Schedulers)
Qualifications/Criterion
Master’s Degree or Bachelors Degree with equivalent combination of professional training and experience.
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.

Job: *Production Management and Operational Support

Title: Manager – Mainframe Operations – Mainframe Computing – Technology

Location: Non-Japan Asia-India-Karnataka-Bengaluru

Requisition ID: 3239151