Experience : 5+ Years(Preferable 2+ Years in Training) […]
To carry out Training Needs Analysis by understanding the existing Skills inventory and the required Skills Inventory and to to design, develop the appropriate training solutions to address the knowledge and Skill gaps of employees at all levels leading to performance improvement resulting in ROI. […]
Responsible for language & soft skills
Support training for frontline support engineers in language & soft skills as per standards set by client
Responsible for identifying performance gaps in the area of language & soft skills
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