Mukta A Cinemas Ltd Hiring for Customer Service Executive at Rāyagada Full Time

Job Description
 To log on by time & individual code in the respective counter
 To check the ticket rolls & printers for functionality
 To enter the ticket roll number in the register
 To check the log book for previous entries, comments, instructions & notes written by other associates or
B.O. supervisor
 To take printouts of internet bookings & printing the tickets for the same as per supervisors instructions
 To issue tickets against the net booking printout
 To check for any block booking from the Marketing Department & accounting for the same
 To offer seat selection to the patrons as the case may be
 To issue tickets, collect cash and entering in the computer (number of tickets, price, stall/upper stall)
 To account for tele-bookings. The tickets are to be collected 45 minutes before the show
 To account for complementary tickets and offer charges
 To redeem Home Delivery voucher at the counter
 To refund money with prior permission from the manager in case of cancellation of any show
 To make entries if any in the log book at the end of the shift/while shifting the counter
 To submit day’s collection to Accounts Dept. along with denomination of notes
 To maintain cleanliness & hygiene In the serving area & shelves
 To greet the customers well & offer them friendly & satisfying services
 To guide the customers & provide them with the needed information
 To check the log book for any comments, instructions & notes mentioned in the previous day/shift
 To check the freshness of food
 To replace the food if customer is not satisfied
 To enter customer complaints & other details in the log book & bring them to supervisor’s notice
 To display & arrange snacks as per FIFO (First in First Out) method
 To maintain the GRN (Goods Receipt Note)
 To take physical count of food (sandwiches & samosas) when the goods come in, and also at the time of
opening & closing the counter
 To record shortages if any & getting them settled from the vendors
 To get the spoilt/ left over food (sandwiches & samosas) replaced from the vendors in the morning
 To place an order with the vendors as per requirements
 To get approvals from the supervisors for every requisition
 To maintain staff sale & complimentary sale register
 To maintain sales sheet recording the details of every sale like number of items sold, amount collected,
opening & closing balances etc.
 To maintain the café inventory register
 To take float money in the morning & returning in the evening to accounts department
 To tally cash balance at the end of the day/shift
Any other activities that the Management may decide from time to time.

Application Deadline: 15/10/2021

Job Types: Full-time, Fresher

Salary: ₹8,000.00 – ₹10,000.00 per month

Benefits:

• Health insurance

Schedule:

• Flexible shift

COVID-19 considerations:
Yes, complete vaccine both dose.

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Work Remotely:

• No